Dock Pro System Maintenance: Monthly and Semi-Annually

Dock Pro System Maintenance

Keep your Dock Pro sleep systems in top shape with these helpful cleaning instructions

Monthly System Maintenance - Dock Pro

  1. Items Needed for each Dock Pro Control Unit:  One ChliSleep System Cleaner Packet
    • Add ChiliSleep System Cleaner to the Distilled Water in the Reservoir. The cleaner will circulate through the system when in use.
  2. Inspect pad, protector*** and mattress for signs of condensation (dampness, mold, discoloration, etc). If this should occur, drain, wash and dry pad as instructed in the system flush below.

Semi-Annual System Flush (or as needed)

A system flush cleans the Dock Pro unit and its attachment.

 

Dock Pro

  1. Unplug the power cord from the Control Unit and outlet.  Disconnect the hose assembly.  Bring the Control Unit to a sink, bathtub or shower to drain water.
  2. Remove Water Reservoir from the Control Unit and discard water.  Wipe the reservoir with a clean cloth
  3. Insert the drain key into the connector located on the back of the Control Unit to drain the residual water. Tilt the Control Unit back to allow the water to drain freely. Do not turn the Control Unit upside down. When draining is complete, place the reservoir back into the Control Unit.

ChiliPad Pro

  1. Disconnect the Chilipad Pro from the Hose Assembly.
  2. Bring the Chilipad Pro to the tub or shower. Hang the pad over a towel rod or the shower rod/door to let gravity aid in draining the pad most efficiently.
  3. Place the drain key in the pad’s connector and drain all water from the pad*
  4. Load the pad into a front load or top load washing machine. Wash in cold water, gentle cycle. Dry completely on a low-to-medium temperature setting*.
  5. Before reinstalling the pad, check for signs of condensation** on your mattress.  Be sure the mattress is dry, and adjust the room temperature and System temperature settings to avoid condensation. Place the pad on the mattress and reconnect the hose to both the pad and the control unit.  
  6. Reconnect the power cord to the Control Unit and outlet, then reconnect the hose assembly to the pad and control unit.
  7. Add distilled water to the reservoir and power on the Control Unit. Water will drain from the reservoir into the pad. The reservoir will be filled three to four times until the installation is complete.
  8. Add ChiliSleep System Cleaner to the Distilled Water in the Reservoir. The cleaner will circulate through the system when in use.

* The pad must be drained and disconnected from the hose assembly before laundering.

** Do not bleach, do not iron, and do not dry-clean the pad.

*** We highly recommend a waterproof mattress protector that reduces the effect of a humid environment (when cool air and warm air collide, it naturally creates condensation). Adjust the room temperature and System temperature settings to avoid condensation.

 



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