Customer Support

Sleepme Support
Dock Pro Sleep System
Getting Started

Do I need to save any of the packaging?

Dock Pro Sleep System Packaging

Consider saving the packaging for 30 days. Long enough to ensure you love the product. We think you’ll love your improved sleep!

Articles in this section

How do I determine the right temperature(s) to sleep at with my Dock Pro system?
How do I set up my Dock Pro & Chilipad Pro?
How to Remove Your Dock Pro Lid
How to Create a Sleep Program
Connecting your Dock Pro to Google Assistant & Google Home
Does it matter which end of the hose I connect to my Dock Pro and which end I connect to my pad or blanket?
How to confirm/set up a 2.4GHz network
How much water does it take to fill the Chilipad Pro?
Which type of mattress can I use with my device?
Should I use a waterproof mattress protector?

See more

Didn't Find What You're Looking for?

Our Customer Care Team is here to help!

© 2024 Sleepme Inc. All Rights Reserved.

© 2024 Sleep Solutions Inc. All Rights Reserved.