What if my Dock Pro Goes Offline?

Connect Dock Pro Sleep System

Most connectivity issues you might see are normal behavior; the Dock Pro’s Wi-Fi features hinge on the reliability of:


  1. Your internet service provider (ISP)
  2. Your in-home router and/or access point.


If for some reason the Dock Pro doesn't reconnect to Wi-Fi, it will continue to run the last program it saved until it can reconnect.


Without Wi-Fi, the Dock Pro will be unable to be controlled remotely via the sleepme app. 

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