Troubleshooting steps for connecting a Dock Pro to Wi-Fi

To start you will want to confirm the unit:

  • Isn't in Airplane mode. If it is you'll see an airplane icon on the display.
  • Is in Bluetooth pairing mode. If it is in pairing mode the Bluetooth Icon will be flashing. 
    • If the Bluetooth Icon isn't flashing you'll need to factory reset your unit.
    • If you are having issues pairing your Dock Pro with your sleepme app, you'll need to check your Bluetooth settings on your mobile device. 

After pairing your phone to your unit you will be brought to a page 

Articles in this section

See more