Sleepme Support
Policies, Common FAQs & More
Frequently Asked Questions

Sleep System Plug

Our Sleep Systems are engineered to work anywhere in the world without a voltage converter. The only thing you will need is an outlet plug adapter based on your particular location. We do not guarantee you will receive the correct power cord but we try to accommodate based on your location.

Articles in this section

Has the Chilipad system been tested for EMF (electromagnetic fields)?
Why do I have to refill my system water? (Where does the water go?)
Where can I find the Chilipad Cool Mesh™ law label?
How long will a Sleep System last?
Contact Sleepme Support
Are your sleep systems HSA or FSA eligible?
Can I use a grounding pad or grounding sheet with your sleep system?
Common Grounding Questions
Can I use a Sleep System to help with hot flashes?
Can I purchase a Sleep System as DME? (Durable Medical Equipment)