The Chilipad OOLER bed cooling system has been replaced by the Chilipad Dock Pro bed cooling system.

What happened to the OOLER app now that the OOLER is discontinued?

The OOLER app will continue to be serviced and operational even though the OOLER System is being discontinued. 

If I already have an OOLER Sleep System, is it still protected under the warranty?

Yes, warranties for the OOLER Sleep Systems inside the warranty window (1 year) will be honored. Our customer support team is here to assist with any warranty-related inquiries, or you can view the details on our sleep trial and product warranties.

If I already have an OOLER, do I still need to clean it?

Yes, we suggest monthly maintenance on our sleep systems to ensure they operate efficiently and have a longer lifespan. If you're interested, refer to our cleaning instructions to learn more about appropriately maintaining the system and mattress pad.