What are the WiFi requirements?

Before getting started here are a few things to keep in mind before connecting your tracker to your home WiFi.

  • Distance to the Router
  • WiFi Compatibility Requirements

 

Distance to the Router

While it is not required that your tracker be next to your router, the closer your tracker is to a router/access point in your house, the stronger connection you may receive.

 

WiFi Compatibility Requirements

Your tracker will only connect to a 2.4GHz WiFi network. 

  • If you have two network names with the same name - For example “Home WiFi” and “Home Wifi-5G”, select the “Home WiFi” 
  • If a 2.4GHz network isn’t available, you need to enable this on your router. Please consult your router documentation for more information on how to enable 2.4 GHz network, temporarily disable your 5 GHz network, or change your security protocol.

 

To optimize set up, the mobile device you are using to connect your tracker to WiFi should be connected to a 2.4GHz WiFi network.

If you want to connect your tracker to a different network, you can manually enter the WiFi network name and password when prompted in the mobile application.



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