The pathway to find this information will be contingent on what type of device the customer is using.
Find your Router’s IP Address on Windows
- Open the Control Panel. You can easily find this by clicking the windows icon, then typing in “control panel” at the bottom of the start page.
- In the “Network and Internet” category, click the “view network status and tasks” link.
- In the upper right corner of the “Network and Sharing Center” window, click the name of your network connection.
- In the “Ethernet Status” window, click the “Details” button.
- In the “Network Connection Details” window, you’ll find your router’s IP address listed as IPv4 Default Gateway.”
Find your Router's IP Address on Mac
- Click the Apple menu on the bar at the top left of your screen and select “System Preferences.
- In the “System Preferences” window, click the “Network” icon.
- Select your network connection (which should be WiFi) and then click the “Advanced” button at the bottom of the screen.
- In the “Network” window, select the “TCP/IP” tab. You’ll see your router’s IP address listed as “Router”.
Find your Router's IP Address on iPhone and iPad
- Click on Settings.
- Click on Wi-Fi, and then tap the name of your WiFi network. You’ll see the router’s IP address listed as “Router”.
Find your Router's IP Address on Android
Unfortunately Android devices don’t provide a way to view network connection information out of the box. We would need to recommend that they either download a third-party app such as “Wi-Fi Analyzer” or use a different device to determine the network information such as a Windows computer or a Mac.
If they decide to download “Wi-Fi Analyzer”:
- In the app, tap the “view” menu and then select “AP List”.
- At the top of this screen you’ll see a “Connected to: [Network Name]” header. Tap that and a window will appear with more information about their network.
- The Router’s address will be listed as “Gateway”.
Find your Router's IP Address on Chrome OS
- Click the notification area on the right side of your taskbar, choose the “Connected to [Network Name]” option in the list that pops up and then select the name of the wireless network you’re connected to.
- When the network information appears, click the “Network” tab and you’ll see the router’s address listed as “Gateway”.
Find your Router's IP Address on Linux
Most Linux desktops have a network icon in their notification area. Typically, you can click this network icon and then select “Connection Information”—or something similar. Look for the IP address displayed next to “Default Route” or “Gateway.”
Have more questions? Contact Us