Getting Started

• How do I set up my Sleepme Tracker?
• Do I need to save any of the packaging?
• Does my Tracker need to be connected to the Internet?
• Can the sleep partner, pets or kids affect my tracker data?
• What do the colors on my Tracker mean?

Troubleshooting Tracker

• How do I factory reset my Tracker?
• Does the Tracker continue to broadcast Bluetooth once the Tracker is connected to Wifi?
• What are the WiFi requirements?
• Where can I repair my Tracker
• What if my Tracker Goes Offline?
• Can someone hack my Wi-Fi Unit or Router info if they know the MAC address?

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Caring For Your Tracker

• How do I clean the Tracker Sensor Sleeve?

Sleep Data and Report

• When does the tracker start tracking?
• When will I get my sleep report?
• How is my Sleep Zone score calculated?
• What will be in my report?
• What are the stages of sleep?
• What is Heart rate variability (HRV)?

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Traveling With My Tracker

• How do I prepare my Tracker for traveling?