Frequently Asked Questions
- Has the Chilipad system been tested for EMF (electromagnetic fields)?
- Why do I have to refill my system water? (Where does the water go?)
- Where can I find the Chilipad Cool Mesh™ law label?
- How long will a Sleep System last?
- Contact Sleepme Support
- Are your sleep systems HSA or FSA eligible?
- Can I use a grounding pad or grounding sheet with your sleep system?
- Common Grounding Questions
- Can I use a Sleep System to help with hot flashes?
- Can I purchase a Sleep System as DME? (Durable Medical Equipment)
- I have air conditioning, why would I need a Sleep System?
- I live outside of the United States, do I need a special plug to operate your Sleep System?
- Can I use a Sleep System if I have a medical condition?
- Are there weight limits to your Sleep Systems?
- Can I use your Sleep System in a camper, semi-truck, or boat?
- Should I use a Mattress Protector?
- What type of water should I use with my Sleep System?
- How often should I clean my Sleep System?
- How do I drain the water out of my pad?
- Why is my Chili Cool Mesh™ pad damp?
- What is in the Chilipad System Cleaner?
- Ops Update Article
- Water Capacity of Sleepme Products
- Veteran Donation Details
- How to create a sales order for the purchase of a ChiliPad Pro
- Can I Wash my Pad?
- Do your sleep systems work on all mattress types?
- What type of water should I use for my sleep system?
- Will my control unit adjust for daylight savings time
- RX or Health Insurance Coverage (HSA or FSA covered?)