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Support Center
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  1. Support Center
  2. Dock Pro Sleep System
  3. Getting Started

Getting Started

  • How to Remove Your Dock Pro Lid
  • How to Create a Sleep Program
  • Connecting your Dock Pro to Google Assistant & Google Home
  • Does it matter which end of the hose I connect to my Dock Pro and which end I connect to my pad or blanket?
  • How to confirm/set up a 2.4GHz network
  • How much water does it take to fill the Chilipad Pro?
  • Which type of mattress can I use with my device?
  • Where is the best place for my Tracker?
  • How do I set up my Dock Pro & Chilipad Pro?
  • Where is the best place to put a Dock Pro?
  • Can I use the Sleep System on a split or adjustable bed?
  • Do I need to save any of the packaging?
  • Should I use a waterproof mattress protector?
  • How do I switch temperature unit between Fahrenheit and Celsius on the Dock Pro?
  • Does my Dock Pro need to be connected to the Internet?
  • What temperature should I sleep at on my first night? 
  • What type of water should I use with my Dock Pro?
  • Can the sleep environment affect the peak performance of the Dock Pro?
  • What do the icons and numbers on my Dock Pro mean? 
  • Using Airplane Mode
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© 2023 Sleepme Inc. All Rights Reserved.
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© 2023 Sleepme Inc. All Rights Reserved.