Frequently Asked Questions
- Veteran Donation Details
- How to find a router’s IP address
- Why is my Chili Cool Mesh™ pad damp?
- How do I drain the water out of my pad?
- How often should I clean my Sleep System?
- What type of water should I use with my Sleep System?
- Should I use a Mattress Protector?
- Are there weight limits to your Sleep Systems?
- Can I use your Sleep System in a camper, semi-truck, or boat?
- I live outside of the United States, do I need a special plug to operate your Sleep System?
- Can I use a Sleep System if I have a medical condition?
- I have air conditioning, why would I need a Sleep System?
- Can I purchase a Sleep System as DME? (Durable Medical Equipment)
- Can I use a Sleep System to help with hot flashes?
- Common Grounding Questions
- Can I use a grounding pad or grounding sheet with your sleep system?
- Are your systems HSA or FSA qualified? (RX coverage)
- How long will a Sleep System last?
- Contact Sleepme Support