If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Frequently Asked Questions
-
How do I change the name of my device in the Sleepme app?
-
How to view and what is Recent Activity?
-
How Do Manual Changes Affect My Sleep Program?
-
How can I verify my Bluetooth settings for the Sleepme app?
-
Does Sleepme have an API?
-
What is Warm Awake?
-
What roles do the Admin and Sleeper play in ownership of a Chilipad Dock Pro and Sleep Tracker?
-
What is claiming a Chilipad Dock Pro Device?
-
Who can I invite to my Chilipad Dock Pro?
-
How do I Disable Notifications?
