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Sleepme Mobile App

Setup and Installation

  • WiFi requirements

  • Download and install the Sleepme App

  • Create a Sleep Program

  • Connect Sleepme App with Health Connect

  • Connect Sleepme App with Apple Health

  • Sleeping on Data: How Sleepme Stacks Up Against Other Smart Home Devices

  • Pairing Your Chilipad Pro WE to the Sleepme App

Frequently Asked Questions

  • How do I change the name of my device in the Sleepme app?

  • How to view and what is Recent Activity?

  • How Do Manual Changes Affect My Sleep Program?

  • How can I verify my Bluetooth settings for the Sleepme app?

  • Does Sleepme have an API?

  • What is Warm Awake?

  • What roles do the Admin and Sleeper play in ownership of a Chilipad Dock Pro and Sleep Tracker?

  • What is claiming a Chilipad Dock Pro Device?

  • Who can I invite to my Chilipad Dock Pro?

  • How do I Disable Notifications?

  • Is there a way for me to submit feedback or a feature request without it being made public?

Troubleshooting

  • How do I change my WiFi network on my Chilipad Dock Pro?

  • How do I remove a device from my Sleepme app?

  • I haven’t received a password reset.

  • There is already a user which is signed in, message when trying to log into your Sleepme account.

Hiber-AI

  • What is Hiber-AI and its features?

  • How do I turn on/off Hiber-AI?

  • Home
  • Sleepme Mobile App

Sleepme Mobile App

Setup and Installation

  • WiFi requirements

  • Download and install the Sleepme App

  • Create a Sleep Program

  • Connect Sleepme App with Health Connect

  • Connect Sleepme App with Apple Health

  • Sleeping on Data: How Sleepme Stacks Up Against Other Smart Home Devices

More Setup and Installation articles

  • Pairing Your Chilipad Pro WE to the Sleepme App

Frequently Asked Questions

  • How do I change the name of my device in the Sleepme app?

  • How to view and what is Recent Activity?

  • How Do Manual Changes Affect My Sleep Program?

  • How can I verify my Bluetooth settings for the Sleepme app?

  • Does Sleepme have an API?

  • What is Warm Awake?

More Frequently Asked Questions articles

  • What roles do the Admin and Sleeper play in ownership of a Chilipad Dock Pro and Sleep Tracker?

  • What is claiming a Chilipad Dock Pro Device?

  • Who can I invite to my Chilipad Dock Pro?

  • How do I Disable Notifications?

  • Is there a way for me to submit feedback or a feature request without it being made public?

Troubleshooting

  • How do I change my WiFi network on my Chilipad Dock Pro?

  • How do I remove a device from my Sleepme app?

  • I haven’t received a password reset.

  • There is already a user which is signed in, message when trying to log into your Sleepme account.

Hiber-AI

  • What is Hiber-AI and its features?

  • How do I turn on/off Hiber-AI?

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Customer Support
Customer Service and Product Support Military and First Responder DiscountHSA/FSA Eligibility
Products
Chilipad Dock ProChilipad CubeChilipad Mattress Protector
Resources
The Rest Factor Podcast BlogDeveloper API
Company
About UsPressCareers
Info
AccessibilityWarrantyPatentsShipping & Returns
Work With Us
Explore Hospitality SalesBulk SalesPartners & Affiliates
Customer Support
Customer Service and Product Support Military and First Responder DiscountHSA/FSA Eligibility
Sleepme
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