Connecting a Dock in the Chilipad App

Easily connect your Chilipad Dock to the Chilipad app for seamless control of your sleep environment.

Connect your Dock to the Chilipad App to Access Device Controls 

Connecting your Dock unlocks in-app controls, letting you power it on or off and adjust temperature directly from your mobile device. You can also create schedules to automate temperature changes and manage your comfort throughout the night.

The Chilipad app is available on both major mobile platforms with full English support. Download it from the Apple App Store or Google Play Store.

Before You Begin

We recommend creating a Bed in the Chilipad app before adding a device. See How to Create a Bed in the Chilipad app for more information. 

  • The Chilipad app requires access to a 2.4 GHz Wi-Fi network to connect your Dock.
  • You’ll need your Wi-Fi network credentials during setup.
  • Bluetooth access is required for pairing.
  • You may be asked for the last six characters of your MAC ID, located on the back of your Dock Pro.
 

Steps

  1. Open the Chilipad app and create an account or sign in. 
  2. Power on your Dock
  3. From the main dashboard tap Add Device, or tap Add Device from your Bed Details screen. 
  4. Tap Register a New Device to set up a new Dock, or tap Register an Existing Device to reconnect one you’ve used before.
  5. The app will begin searching for nearby devices via Bluetooth.
  6. When your Dock appears, select it from the list. 
    1. If more than one Dock appears, use the serial number on the back of your Dock to identify and select the correct device in the app.
  7. Choose your Wi-Fi network from the available options.
  8. Enter your Wi-Fi credentials. 
  9. Confirm the Bed and Bedside where the Dock will be used.
  10. When setup is complete, tap Finish or Set Up Another Device to add additional Docks.

Note: Your Dock may go offline briefly while it connects to the Chilipad cloud and completes any updates.