Setup and Maintenance

• Where to place your OOLER

  

• How do I set up my OOLER?

  

• WiFi requirements

  

• Download the OOLER App

  

• Cleaning your OOLER

  

• Washing your OOLER Hydronic Pad

  

OOLER App

• Getting started with the OOLER App

  

• Schedule Feature of the OOLER App

  

• Warm Awake Feature on the OOLER App

  

• Deep Clean Feature on the OOLER App

  

• Bedtime Reminder notification on my OOLER app

  

• Adjusting Fan Speeds In The OOLER App

  

Frequently Asked Questions

• Can I repair my Chilipad?

  

• How can I find the ideal temperature for sleeping with my Chilipad?

  

• How do you switch between Fahrenheit and Celsius on the OOLER?

  

• What type of water should I use with my Chilipad Sleep System?

  

• Why does the water droplet keep showing up on my unit's display screen?

  

• Why do I have to refill my system water? (Where does the water go?)

  

Troubleshooting

• How do I factory reset my OOLER Control Unit?

  

• What should I do when my OOLER displays an error code?

  

• What should I do if my OOLER Control Unit does not power on?

  

• What should I do if my OOLER schedule is not working properly? 

  

• This app is not authorized to utilize Bluetooth Low Energy

  

• What to do if my OOLER isn’t connecting to the app?

  

Repair Guides

• OOLER Repair Kit A

  

• OOLER Repair Kit B

  

• OOLER Repair Kit C