Setup and Maintenance

• Chilipad Dock Pro Manual

  

• Setting up your Chilipad Pro ME Bed Cooling System.

  

• Setting up your Chilipad Pro WE Bed Cooling System.

  

• Download and install the Sleepme App

  

• Pairing Your Chilipad Pro WE to the Sleepme App

  

• Create a Sleep Program

  

Troubleshooting

• E1 Error

  

• Dock Pro and Sleep Tracker WiFi Network Connectivity Troubleshooting Guide

  

• Dock Pro Not Pumping Water into Pad

  

• What if my Dock Pro Unit is experiencing leaks?

  

• Dock Pro Not Powering Up

  

• Dock Pro turn on at unexpected times?

  

Frequently Asked Questions

• How can I find the ideal temperature for sleeping with my Chilipad?

  

• Can I use the Chilipad Dock Pro Bed Cooling System on a split or adjustable bed?

  

• What do the icons and numbers on my Dock Pro mean?

  

• How do I switch temperature unit between Fahrenheit and Celsius on the Dock Pro?

  

• Why do I have to refill my system water? (Where does the water go?)

  

• What type of water should I use with my Chilipad Sleep System?

  

Repair Guides

• How to Replace the Display Board in Your Dock Pro

  

• How to Replace the Air Vent Solenoid in Your Dock Pro

  

• How to Replace the Main Water Pump in Your Dock Pro

  

• How to Replace the Control Board in Your Dock Pro

  

• How to Replace the Mini pump and Check Valve Solenoid in Your Dock Pro

  

• How to Replace the Power Supply in Your Dock Pro

  

• How to Replace the Reservoir Water Level Sensor in Your Dock Pro

  

• How to Replace the Fan in Your Dock Pro