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Chilipad Dock Pro

Setup and Maintenance

  • Chilipad Dock Pro Manual

  • Setting up your Chilipad Pro ME Bed Cooling System.

  • Setting up your Chilipad Pro WE Bed Cooling System.

  • Download and install the Sleepme App

  • Pairing Your Chilipad Pro WE to the Sleepme App

  • Create a Sleep Program

  • Connecting your Chilipad Dock Pro to Google Assistant & Google Home

  • Cleaning the Dock Pro Air Filter

  • Instructions for Draining Water from Your Dock Pro

  • Sleep System Monthly Maintenance

  • WiFi requirements

  • Sleeping on Data: How Sleepme Stacks Up Against Other Smart Home Devices

Troubleshooting

  • E1 Error

  • Dock Pro and Sleep Tracker WiFi Network Connectivity Troubleshooting Guide

  • Dock Pro Not Pumping Water into Pad

  • What if my Dock Pro Unit is experiencing leaks?

  • Dock Pro Not Powering Up

  • Dock Pro turn on at unexpected times?

  • How do I stop my removeable reservoir from leaking?

  • Factory Reset your Dock Pro

  • Missing icon fix for the Dock Pro

  • Chilipad Pad Not Cooling/Heating Properly

Frequently Asked Questions

  • How can I find the ideal temperature for sleeping with my Chilipad?

  • Can I use the Chilipad Dock Pro Bed Cooling System on a split or adjustable bed?

  • What do the icons and numbers on my Dock Pro mean?

  • How do I switch temperature unit between Fahrenheit and Celsius on the Dock Pro?

  • Why do I have to refill my system water? (Where does the water go?)

  • What type of water should I use with my Chilipad Sleep System?

  • Can I repair my Chilipad?

  • What other control units can I use with my Chilipad Pro?

  • Does my Dock Pro need to be connected to the Internet?

  • How much power does the Chilipad Dock Pro use?

  • How do I Remove the Dock Pro Lid?

  • How do I prepare my Chilipad Dock Pro for traveling? 

  • Do I need to save any of the Dock Pro packaging?

  • Can the sleep environment affect the performance of the Dock Pro?

  • Where is the best place to put a Dock Pro?

  • Is it important which end of the hose I attach to my Dock Pro and which end I connect to my pad or blanket?

  • What does Airplane Mode do on the Chilipad Dock Pro?

  • How much water does it take to fill the Chilipad Dock Pro?

  • Can someone hack my WiFi Unit or Router info if they know the MAC address of my Chilipad Dock Pro?

  • How do I change the time zone for my Dock Pro in the Sleepme app?

  • What Does 05 39 on the Dock Pro's Display Mean at Startup?

  • Is the Dock Pro compatible with elevated sleeping setups, like bunk beds or lofted dorm beds?

Repair Guides

  • Display Board

  • Air Solenoid

  • Main Water Pump

  • Control Board

  • Mini pump and Check Valve Solenoid

  • Power Supply

  • Reservoir Water Level Sensor

  • Fan

  • Home
  • Chilipad Dock Pro

Chilipad Dock Pro

Setup and Maintenance

  • Chilipad Dock Pro Manual

  • Setting up your Chilipad Pro ME Bed Cooling System.

  • Setting up your Chilipad Pro WE Bed Cooling System.

  • Download and install the Sleepme App

  • Pairing Your Chilipad Pro WE to the Sleepme App

  • Create a Sleep Program

More Setup and Maintenance articles

  • Connecting your Chilipad Dock Pro to Google Assistant & Google Home

  • Cleaning the Dock Pro Air Filter

  • Instructions for Draining Water from Your Dock Pro

  • Sleep System Monthly Maintenance

  • WiFi requirements

  • Sleeping on Data: How Sleepme Stacks Up Against Other Smart Home Devices

Troubleshooting

  • E1 Error

  • Dock Pro and Sleep Tracker WiFi Network Connectivity Troubleshooting Guide

  • Dock Pro Not Pumping Water into Pad

  • What if my Dock Pro Unit is experiencing leaks?

  • Dock Pro Not Powering Up

  • Dock Pro turn on at unexpected times?

More Troubleshooting articles

  • How do I stop my removeable reservoir from leaking?

  • Factory Reset your Dock Pro

  • Missing icon fix for the Dock Pro

  • Chilipad Pad Not Cooling/Heating Properly

Frequently Asked Questions

  • How can I find the ideal temperature for sleeping with my Chilipad?

  • Can I use the Chilipad Dock Pro Bed Cooling System on a split or adjustable bed?

  • What do the icons and numbers on my Dock Pro mean?

  • How do I switch temperature unit between Fahrenheit and Celsius on the Dock Pro?

  • Why do I have to refill my system water? (Where does the water go?)

  • What type of water should I use with my Chilipad Sleep System?

More Frequently Asked Questions articles

  • Can I repair my Chilipad?

  • What other control units can I use with my Chilipad Pro?

  • Does my Dock Pro need to be connected to the Internet?

  • How much power does the Chilipad Dock Pro use?

  • How do I Remove the Dock Pro Lid?

  • How do I prepare my Chilipad Dock Pro for traveling? 

  • Do I need to save any of the Dock Pro packaging?

  • Can the sleep environment affect the performance of the Dock Pro?

  • Where is the best place to put a Dock Pro?

  • Is it important which end of the hose I attach to my Dock Pro and which end I connect to my pad or blanket?

  • What does Airplane Mode do on the Chilipad Dock Pro?

  • How much water does it take to fill the Chilipad Dock Pro?

  • Can someone hack my WiFi Unit or Router info if they know the MAC address of my Chilipad Dock Pro?

  • How do I change the time zone for my Dock Pro in the Sleepme app?

  • What Does 05 39 on the Dock Pro's Display Mean at Startup?

  • Is the Dock Pro compatible with elevated sleeping setups, like bunk beds or lofted dorm beds?

Repair Guides

  • Display Board

  • Air Solenoid

  • Main Water Pump

  • Control Board

  • Mini pump and Check Valve Solenoid

  • Power Supply

  • Reservoir Water Level Sensor

  • Fan

Products
Chilipad Dock ProChilipad CubeChilipad Mattress Protector
Resources
The Rest Factor Podcast BlogDeveloper API
Company
About UsPressCareers
Info
AccessibilityWarrantyPatentsShipping & Returns
Work With Us
Explore Hospitality SalesBulk SalesPartners & Affiliates
Customer Support
Customer Service and Product Support Military and First Responder DiscountHSA/FSA Eligibility
Products
Chilipad Dock ProChilipad CubeChilipad Mattress Protector
Resources
The Rest Factor Podcast BlogDeveloper API
Company
About UsPressCareers
Info
AccessibilityWarrantyPatentsShipping & Returns
Work With Us
Explore Hospitality SalesBulk SalesPartners & Affiliates
Customer Support
Customer Service and Product Support Military and First Responder DiscountHSA/FSA Eligibility
Sleepme
Link to the Sleepme Instagram account. Link to the Sleepme Tiktok account. Link to the Sleepme Twitter account. Link to the Sleepme YouTube account. Link to the Sleepme Facebook account. Link to the Sleepme LinkedIn account.

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