If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Support
  • Home
  • Chilipad Dock Pro
  • Frequently Asked Questions

Is the Dock Pro compatible with elevated sleeping setups, like bunk beds or lofted dorm beds?

How to properly use our units on elevated beds like bunk beds and dorm rooms.

Written by Denver Dublada

Updated at May 26th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Chilipad Dock Pro
    Setup and Maintenance Troubleshooting Frequently Asked Questions Repair Guides
  • Sleepme Mobile App
    Setup and Installation Frequently Asked Questions Troubleshooting Hiber-AI
  • Sleep Tracker
    Setup and Installation Sleepme+ Tips, Tricks & Best Practices Troubleshooting Frequently Asked Questions
  • Orders
  • Frequently Asked Questions
    Sleep Health and Wellness Terms of Service
  • Chilipad Cube
    Setup and Maintenance Frequently Asked Questions Troubleshooting Repair Guides
  • OOLER
    Setup and Maintenance OOLER App Frequently Asked Questions Troubleshooting
  • Accessories
    Weighted Blankets
+ More

Table of Contents

Yes - just keep the control unit within about 4 feet of the mattress pad:

Yes - just keep the control unit within about 4 feet of the mattress pad:

  • If your bed sits higher than 4 feet (top bunk, loft, dorm setup, etc.), shelve the Dock Pro so it remains within a 4-foot vertical distance of the pad.
  • If you don’t, the longer line run can impact performance.
bunk bed dorm bed loft bed

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Can the sleep environment affect the performance of the Dock Pro?
  • Where is the best place to put a Dock Pro?
Products
Chilipad Dock ProChilipad CubeSleep Tracker by SleepmeChilipad Matress Protector
Resources
MindfulnessWellnessBlogDeveloper API
Company
About UsCareers
Info
AccessibilityWarrantyPatentsShipping & Returns
Work With Us
Partners & AffiliatesBulk Sales
Customer Support
Customer Service and Product Support Military and First Responder DiscountHSA/FSA Eligibility
Products
Chilipad Dock ProChilipad CubeSleep Tracker by SleepmeChilipad Matress Protector
Resources
MindfulnessWellnessBlogDeveloper API
Company
About UsCareers
Info
AccessibilityWarrantyPatentsShipping & Returns
Work With Us
Partners & AffiliatesBulk Sales
Customer Support
Customer Service and Product Support Military and First Responder DiscountHSA/FSA Eligibility
Sleepme
Link to the Sleepme Instagram account. Link to the Sleepme Twitter account. Link to the Sleepme YouTube account. Link to the Sleepme Facebook account.

© 2025 Sleep Solutions Inc. All Rights Reserved.
Privacy Policy |
Terms & Conditions |
California Privacy Rights and Notice at Collection |
Expand