If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Support

Setup and Maintenance

  • Chilipad Dock Pro Manual

  • Setting up your Chilipad Pro ME Bed Cooling System.

  • Setting up your Chilipad Pro WE Bed Cooling System.

  • Download and install the Sleepme App

  • Pairing Your Chilipad Pro WE to the Sleepme App

  • Create a Sleep Program

  • Connecting your Chilipad Dock Pro to Google Assistant & Google Home

  • Cleaning the Dock Pro Air Filter

  • Instructions for Draining Water from Your Dock Pro

  • Sleep System Monthly Maintenance

  • WiFi requirements

  • Sleeping on Data: How Sleepme Stacks Up Against Other Smart Home Devices
  • Home
  • Chilipad Dock Pro
  • Setup and Maintenance

Setup and Maintenance

  • Chilipad Dock Pro Manual

  • Setting up your Chilipad Pro ME Bed Cooling System.

  • Setting up your Chilipad Pro WE Bed Cooling System.

  • Download and install the Sleepme App

  • Pairing Your Chilipad Pro WE to the Sleepme App

  • Create a Sleep Program

More Setup and Maintenance articles

  • Connecting your Chilipad Dock Pro to Google Assistant & Google Home

  • Cleaning the Dock Pro Air Filter

  • Instructions for Draining Water from Your Dock Pro

  • Sleep System Monthly Maintenance

  • WiFi requirements

  • Sleeping on Data: How Sleepme Stacks Up Against Other Smart Home Devices
Products
Chilipad Dock ProChilipad CubeChilipad Mattress Protector
Resources
The Rest Factor Podcast BlogDeveloper API
Company
About UsPressCareers
Info
AccessibilityWarrantyPatentsShipping & Returns
Work With Us
Explore Hospitality SalesBulk SalesPartners & Affiliates
Customer Support
Customer Service and Product Support Military and First Responder DiscountHSA/FSA Eligibility
Products
Chilipad Dock ProChilipad CubeChilipad Mattress Protector
Resources
The Rest Factor Podcast BlogDeveloper API
Company
About UsPressCareers
Info
AccessibilityWarrantyPatentsShipping & Returns
Work With Us
Explore Hospitality SalesBulk SalesPartners & Affiliates
Customer Support
Customer Service and Product Support Military and First Responder DiscountHSA/FSA Eligibility
Sleepme
Link to the Sleepme Instagram account. Link to the Sleepme Tiktok account. Link to the Sleepme Twitter account. Link to the Sleepme YouTube account. Link to the Sleepme Facebook account. Link to the Sleepme LinkedIn account.
© 2025 Sleep Solutions Inc. All Rights Reserved.
Privacy Policy |
Terms & Conditions |
California Privacy Rights and Notice at Collection |
Expand