Chilipad Dock Pro Manual
Effectively use and maintain the Chilipad Dock Pro Bed Cooling System with this comprehensive manual.
Table of Contents
Chilipad Dock Pro Bed Cooling System Manual
Download the Chilipad Dock Pro manual.

The Essentials
A few things before setting up your Chilipad Bed Cooling System

1 gallon of distilled water per Dock Pro Control Unit
Opt to use distilled water to protect your bed cooling system. Tap water, whether treated municipal or well water, contains high levels of dissolved minerals that may accumulate, causing decreased flow and reduced thermal efficiency.
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We recommend using a mattress protector
Condensation occurs naturally when warm and cold temperatures meet, and the protector provides a layer that minimizes the effect condensation has on your mattress. Looking for a mattress protector?
Shop mattress protectors at sleep.me
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Before you begin:
Make Sure yo stripe the bed down to the mattress protector.

We suggest using a surge protector
A surge protector prevents voltage spikes from damaging your control unit.
Download the Sleepme App
Follow the in-app instructions to install your Chilipad
Bed Cooling System and to connect to your Sleepme account*.

Scan the QR code to download

*If you created an account during checkout, it will work as your Sleepme app login.
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Or follow setup instructions & download the app later.
Pick Your Placement
Maintain a clearance of six inches around both the front grille and the back vent to ensure proper ventilation.
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At the head of the bed
Within arms reach for manual adjustments

In your nightstand
Great option for those with an open back nightstand allowing proper ventilation
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At the foot of your bed
Ideal placement for adjustable beds and a common option for standard beds.
Need a longer hose? Order a 3ft extension hose at sleep.me
Setting Up Your Chilipad Pro ME
Orient the pad so that the flap is near your Dock Pro.
Have an adjustable bed? Follow these steps as well.
Purchased a WE? Go to the next page.
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Side-LoadSlide the pad to the center of the mattress with the straps underneath, towards the middle of the mattress.
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2. PullPull one side of the pad to the edge of the mattress. |

3. Adjust
Gently stretch the light grey material over the straps at both the head and foot.

Setting Up Your Chilipad Pro WE
Orient the pad so that the flap is near your Dock Pros.

1. Make the Bed
Put the pad on like a fitted sheet on top of your mattress protector.
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Setting Up Your Dock Pro
Have two Dock Pros? We recommend setting up and connecting to the app one at a time.

1. Plug-In
Plug in the power cord to the back and then into the surge protector. Then attach the other end of the hose to the unit. The unit will then be in standby mode.

2. Fill Up

3. Keep Going
Turn on your Dock Pro©. Continue to fill the reservoir until the water droplet disappears from the screen (approx. three refills). Your Chilipad Bed Cooling
System is now full. Twist the lid back on the reservoir.
Connecting to the Sleepme App
Discover the full potential of your Chilipad Dock Pro with the Sleepme app! Simply scan the QR code on page 3 to download the app and get connected

Sleep schedules as unique as you
Program automated temperature adjustments based on your sleep routines.

Maintenance reminders
Get notified of low water, routine maintenance, and more...

Firmware updates
Optimize the Dock Pro functionality and performance by connecting your device
(firmware updates will continue via Wi-Fi over the air even if you delete the app)

Ditch the alarm clock
Stimulates a gentler awakening experience by warming the bed 15 minutes prior to your set wake-up time.
Prefer a Wi-Fi free bedroom?
No problem. See page 9 for how to put your Dock Pro into airplane mode.
Understanding Your Dock Pro
Here is a diagram of the symbols that may appear on your Dock Pro

Quick Actions
Airplane Mode |
To switch your unit in or out of airplane mode hold down the Power button for 5 seconds |
Fahrenheit or Celsius |
To change the Dock Pro display: Hold down the Temperature (+) button and Temperature ( - ) button simultaneously until the display changes the temperature units (less than 5 seconds).
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Factory Reset |
Raise the temperature (+) by three degrees, lower the temperature (-) by three degrees (back to the starting temp) and then hold the power button until S's are displayed. |
Monthly Maintenance
Add one packet of Chilipad cleaner and top off water until the water icon disappears. Repeat for every Dock Pro.
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Semi-Annual Maintenance
Supplies needed: distilled water, one Chilipad system cleaner per Dock Pro and a drain key.
Dock Pro Maintenance |
Chilipad Pro Cleaning |
Clean Air Remove the grille, wipe with a damp cloth, dry, and reinstall |
Disconnect Detach the hose from your pad |
Clean Reservoir Remove the reservoir from the Dock Pro and discard the water. Rinse then dry using a clean cloth, and return |
Hang up Bring your pad to a tub or sink and hang your pad |
Refill Add one packet of system cleaner and distilled water until the water icon disappears |
Drain Insert the drain key to remove the water |
Look for the drain key in the box ![]()
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Wash Wash your pad in cold water on gentle/delicate cycle |
Dry Tumble dry on medium heat (disable heat sensor setting to expedite drying) |
Inability to follow maintenance instructions voids the customer warranty
Storing your Chilipad Dock Pro
Drain any water from Dock Pro and Chilipad Pro using the drain key. Allow to dry before storing in a temperature-controlled location. When returning to use, follow the Semi-Annual Maintenance on page 10.
Don't turn over your Dock Pro to drain the water
TECH SPECS
input volts |
AC 100~240V |
rated frequency |
50Hz - 60Hz |
temperature control |
55°-ll5°F (13°-46°C) |
max rated power |
235W |
