Chilipad Dock Pro Bed Cooling System Manual

Download the Chilipad Dock Pro manual.

The Essentials

A few things before setting up your Chilipad Bed Cooling System

1 gallon of distilled water per Dock Pro Control Unit

Opt to use distilled water to protect your bed cooling system. Tap water, whether treated municipal or well water, contains high levels of dissolved minerals that may accumulate, causing decreased flow and reduced thermal efficiency.

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We recommend using a mattress protector

Condensation occurs naturally when warm and cold temperatures meet, and the protector provides a layer that minimizes the effect condensation has on your mattress. Looking for a mattress protector? 

Shop mattress protectors at sleep.me

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Before you begin:

Make Sure yo stripe the bed down to the mattress protector.

We suggest using a surge protector

A surge protector prevents voltage spikes from damaging your control unit.

Download the Sleepme App

Follow the in-app instructions to install your Chilipad

Bed Cooling System and to connect to your Sleepme account*.

Scan the QR code to download

*If you created an account during checkout, it will work as your Sleepme app login.

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Or follow setup instructions & download the app later.

Pick Your Placement

Maintain a clearance of six inches around both the front grille and the back vent to ensure proper ventilation.
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At the head of the bed

Within arms reach for manual adjustments

In your nightstand

Great option for those with an open back nightstand allowing proper ventilation

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At the foot of your bed

Ideal placement for adjustable beds and a common option for standard beds.

Need a longer hose? Order a 3ft extension hose at sleep.me

Setting Up Your Chilipad Pro ME

Orient the pad so that the flap is near your Dock Pro.
Have an adjustable bed? Follow these steps as well.
 

Purchased a WE? Go to the next page.

Side-Load Slide the pad to the center of the mattress with the straps underneath, towards the middle of the mattress.	2. Pull Pull one side of the pad to the edge of the mattress.

3. Adjust

Gently stretch the light grey material over the straps at both the head and foot.

Setting Up Your Chilipad Pro WE

Orient the pad so that the flap is near your Dock Pros.

1. Make the Bed

Put the pad on like a fitted sheet on top of your mattress protector.

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Setting Up Your Dock Pro

Have two Dock Pros? We recommend setting up and connecting to the app one at a time.

1. Plug-In

Plug in the power cord to the back and then into the surge protector. Then attach the other end of the hose to the unit. The unit will then be in standby mode.

2. Fill Up

3. Keep Going

Turn on your Dock Pro©. Continue to fill the reservoir until the water droplet disappears from the screen (approx. three refills). Your Chilipad Bed Cooling

System is now full. Twist the lid back on the reservoir.

Connecting to the Sleepme App

Discover the full potential of your Chilipad Dock Pro with the Sleepme app! Simply scan the QR code on page 3 to download the app and get connected

Sleep schedules as unique as you

Program automated temperature adjustments based on your sleep routines.

Maintenance reminders

Get notified of low water, routine maintenance, and more...

Firmware updates

Optimize the Dock Pro functionality and performance by connecting your device

(firmware updates will continue via Wi-Fi over the air even if you delete the app)

Ditch the alarm clock

Stimulates a gentler awakening experience by warming the bed 15 minutes prior to your set wake-up time.

Prefer a Wi-Fi free bedroom?

No problem. See page 9 for how to put your Dock Pro into airplane mode.

Understanding Your Dock Pro

Here is a diagram of the symbols that may appear on your Dock Pro

Quick Actions

Monthly Maintenance

Add one packet of Chilipad cleaner and top off water until the water icon disappears. Repeat for every Dock Pro.

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Semi-Annual Maintenance

Supplies needed: distilled water, one Chilipad system cleaner per Dock Pro and a drain key.

Dock Pro Maintenance	Chilipad Pro Cleaning
Clean Air Remove the grille, wipe with a damp cloth, dry, and reinstall	Disconnect Detach the hose from your pad
Clean Reservoir Remove the reservoir from the Dock Pro and discard the water. Rinse then dry using a clean cloth, and return	Hang up Bring your pad to a tub or sink and hang your pad
Refill Add one packet of system cleaner and distilled water until the water icon disappears	Drain Insert the drain key to remove the water
Look for the drain key in the box	Wash Wash your pad in cold water on gentle/delicate cycle
	Dry Tumble dry on medium heat (disable heat sensor setting to expedite drying)

Inability to follow maintenance instructions voids the customer warranty

Storing your Chilipad Dock Pro

Drain any water from Dock Pro and Chilipad Pro using the drain key. Allow to dry before storing in a temperature-controlled location. When returning to use, follow the Semi-Annual Maintenance on page 10.

Don't turn over your Dock Pro to drain the water

TECH SPECS