If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Support

Chilipad Cube

Setup and Maintenance

  • How do I setup my Chilipad Cube?

  • How do I Sync my Chilipad Cube to my remote?

  • Cleaning your Chilipad Cube

  • Chili Cool Mesh Pad Information

  • Chilipad Cube Manual

Frequently Asked Questions

  • What type of water should I use with my Chilipad Sleep System?

  • How can I find the ideal temperature for sleeping with my Chilipad?

  • Why do I have to refill my system water? (Where does the water go?)

Troubleshooting

  • My Chilipad Cube is showing an Error, what should I do?

  • Chilipad Pad Not Cooling/Heating Properly

Repair Guides

  • Display Board

  • Control Board

  • Water Pump

  • Power Board

  • Mini Fan

  • Can I repair my Chilipad?

  • Home
  • Chilipad Cube

Chilipad Cube

Setup and Maintenance

  • How do I setup my Chilipad Cube?

  • How do I Sync my Chilipad Cube to my remote?

  • Cleaning your Chilipad Cube

  • Chili Cool Mesh Pad Information

  • Chilipad Cube Manual

Frequently Asked Questions

  • What type of water should I use with my Chilipad Sleep System?

  • How can I find the ideal temperature for sleeping with my Chilipad?

  • Why do I have to refill my system water? (Where does the water go?)

Troubleshooting

  • My Chilipad Cube is showing an Error, what should I do?

  • Chilipad Pad Not Cooling/Heating Properly

Repair Guides

  • Display Board

  • Control Board

  • Water Pump

  • Power Board

  • Mini Fan

  • Can I repair my Chilipad?

Products
Chilipad Dock ProChilipad CubeSleep Tracker by SleepmeChilipad Matress Protector
Resources
MindfulnessWellnessBlogDeveloper API
Company
About UsCareers
Info
AccessibilityWarrantyPatentsShipping & Returns
Work With Us
Partners & AffiliatesBulk Sales
Customer Support
Customer Service and Product Support Military and First Responder DiscountHSA/FSA Eligibility
Products
Chilipad Dock ProChilipad CubeSleep Tracker by SleepmeChilipad Matress Protector
Resources
MindfulnessWellnessBlogDeveloper API
Company
About UsCareers
Info
AccessibilityWarrantyPatentsShipping & Returns
Work With Us
Partners & AffiliatesBulk Sales
Customer Support
Customer Service and Product Support Military and First Responder DiscountHSA/FSA Eligibility
Sleepme
Link to the Sleepme Instagram account. Link to the Sleepme Twitter account. Link to the Sleepme YouTube account. Link to the Sleepme Facebook account.

© 2025 Sleep Solutions Inc. All Rights Reserved.
Privacy Policy |
Terms & Conditions |
California Privacy Rights and Notice at Collection |
Expand