If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Support
  • Home
  • Chilipad Dock Pro
  • Frequently Asked Questions

Where is the best place to put a Dock Pro?

Optimal location to place your Dock Pro for maximum functionality and convenience.

Written by Denver Dublada

Updated at April 16th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Chilipad Dock Pro
    Setup and Maintenance Troubleshooting Frequently Asked Questions Repair Guides
  • Sleepme Mobile App
    Setup and Installation Frequently Asked Questions Troubleshooting Hiber-AI
  • Sleep Tracker
    Setup and Installation Sleepme+ Tips, Tricks & Best Practices Troubleshooting Frequently Asked Questions
  • Orders
  • Frequently Asked Questions
    Sleep Health and Wellness Terms of Service
  • Chilipad Cube
    Setup and Maintenance Frequently Asked Questions Troubleshooting Repair Guides
  • OOLER
    Setup and Maintenance OOLER App Frequently Asked Questions Troubleshooting
  • Accessories
    Weighted Blankets
+ More

Table of Contents

Where to Place the Dock Pro Maintain Proper Airflow

Where to Place the Dock Pro

The Dock Pro can go anywhere near or under your bed or on a nearby nightstand. We recommend putting your Dock Pro on a flat surface, close to a wall outlet.

Note:  We recommend a minimum 2” space between the mattress and head/foot board to allow for the connector clearance.

Here are some places we recommend:

  • Under the bed
  • Foot of the bed
  • Side of the bed
  • Under a nightstand
  • On the nightstand (This is our favorite; put it on display😉)

Note: Plugging the Dock Pro into a surge protector is recommended. 

 

Maintain Proper Airflow

Maintain unobstructed airflow through the front intake and rear exhaust of your ChiliSleep Dock Pro. Blocking these areas will severely limit airflow, negatively impacting performance and increasing the risk of overheating.

 

 

 

optimal spot ideal location

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How can I find the ideal temperature for sleeping with my Chilipad?
  • Can I use the Chilipad Dock Pro Bed Cooling System on a split or adjustable bed?
  • What do the icons and numbers on my Dock Pro mean?
  • How do I switch temperature unit between Fahrenheit and Celsius on the Dock Pro?
  • Why do I have to refill my system water? (Where does the water go?)
Products
Chilipad Dock ProChilipad CubeSleep Tracker by SleepmeChilipad Matress Protector
Resources
MindfulnessWellnessBlogDeveloper API
Company
About UsCareers
Info
AccessibilityWarrantyPatentsShipping & Returns
Work With Us
Partners & AffiliatesBulk Sales
Customer Support
Customer Service and Product Support Military and First Responder DiscountHSA/FSA Eligibility
Products
Chilipad Dock ProChilipad CubeSleep Tracker by SleepmeChilipad Matress Protector
Resources
MindfulnessWellnessBlogDeveloper API
Company
About UsCareers
Info
AccessibilityWarrantyPatentsShipping & Returns
Work With Us
Partners & AffiliatesBulk Sales
Customer Support
Customer Service and Product Support Military and First Responder DiscountHSA/FSA Eligibility
Sleepme
Link to the Sleepme Instagram account. Link to the Sleepme Twitter account. Link to the Sleepme YouTube account. Link to the Sleepme Facebook account.

© 2025 Sleep Solutions Inc. All Rights Reserved.
Privacy Policy |
Terms & Conditions |
California Privacy Rights and Notice at Collection |
Expand