How to Replace the Main Water Pump in Your Dock Pro
Table of Contents
Introduction
This guide walks you through replacing the main water pump in your Dock Pro in around 15 minutes using basic tools, with clear steps for safety, disassembly, part swap, and reassembly. Afterward, it shows you how to refill the reservoir properly with system cleaner and distilled water to ensure a clean, working setup.
Use Caution
Before beginning any repairs, please ensure you follow general electrostatic discharge (ESD) safety procedures to protect your device from damage.
Use Only Genuine Repair Parts. If you have any questions or concerns, don't hesitate to get in touch with our Customer Experience Team.
Overview
The main water pump keeps the temperature-controlled water moving. If it stops working correctly, you'll likely hear strange noises or see a drop in water flow. These pumps are built to last a long time, but if you do need to replace one, it's a simple task.
What you'll need
Parts
Tools
| Tool 1 | Phillips screwdriver |
| Tool 2 | Wire cutters |
| Supplies | System Cleaner Packet |
| Supplies | Bucket, Distilled Water, Clean Damp Cloth |
Ready the Dock Pro for Disassembly
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Unplug the Power Cord: Disconnect the power cord from the Dock Pro.
Unplug the Water Feed Hose: Disconnect the water feed hose from the Dock Pro. *Note: Keep a rag handy for any spilled water.
Remove the Water Reservoir: Take the water reservoir out of its housing.
Dump the Water: Remove the reservoir, then detach the lid and transfer the water into a bucket..
Attach the Drain Key: Secure the Drain Key to the Dock Pro.
Drain Water: Position the Dock Pro over a bucket, holding it at an angle with the drain key pointed downward to drain water from the unit.
Drain remaining water: Align the Dock Pro reservoir opening over the bucket to pour out any remaining water from the unit.
Flip the Dock Pro: Turn the Dock Pro on its side to access the screws.
Remove the Screws: Using a screwdriver, take out the 8 screws.
Reposition the Dock Pro: Once the screws are removed, set the Dock Pro back upright.
Lift the Cover: Lift the cover partially away from the Dock Pro to Identify the display cable connected to the control board, identify the display cable connected to the control board.
Disconnect the Display Cable: Carefully detach it, and then set the Dock Pro housing aside.
Main Water Pump Replacement
Unplug the Power Lead Cable: Use wire cutters, cut the zip ties securing the cable. Carefully unplug the power lead cable connected to the control board.
Remove the Water Hose from the Main Water Pump to Accumulator: Cut the zip ties on both ends of the water hose connecting the main water pump to the accumulator. - Discard the hose.
Remove the Water Hose from the Main Water Pump to Heat Exchanger: Cut the zip ties on both ends of the water hose connecting the main water pump and the heat exchanger. Discard the hose.
Remove the Main Water Pump: Use a screwdriver to remove the 2 screws holding the main water pump to the base.
Reconnect the Main Water Pump: Position the main water pump on the base and align it with the screw holes. Use a screwdriver to secure the main water pump by inserting and tightening the 2 screws.
Reattach the Water Hose from the Main Water Pump to Heat Exchanger: Take a new water hose and connect one end to the main water pump and the other end to the heat exchanger. Secure both ends of the hose with zip ties.
Reattach the Water Hose from the Main Water Pump to Accumulator: Take another new water hose and connect one end to the main water pump and the other end to the accumulator. Secure both ends of the hose with zip ties.
Plug in the Power Lead Cable: Carefully plug the power lead cable back into the control board. Ensure the connection is secure.
Secure the Power Lead Cable: Use wire cutters to trim any excess from the new zip ties securing the power lead cable. Ensure that the cable is neatly arranged and not at risk of damage.
Reassembling the Dock Pro
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Retrieve the Dock Pro Housing: Take the Dock Pro housing that was previously set aside.
Reconnect the Display Cable: Carefully attach the display cable back to the control board.
Lower the Cover: Gently lower the cover back into place on the Dock Pro.
Reposition the Dock Pro: Set the Dock Pro upright.
Reinsert the Screws: Using a screwdriver, insert and tighten the 8 screws securely.
Flip the Dock Pro: Turn the Dock Pro back to its original upright position.
Reattach the Water Reservoir: Place the water reservoir back into its housing.
Reconnect the Water Feed Hose: Attach the water feed hose back to the Dock Pro.
Plug in the Power Cord: Reconnect the power cord to the Dock Pro.
Instructions for Refilling Your Dock Pro
- Open the reservoir and add one packet of System Cleaner.
- Fill the reservoir with distilled water.
- Using a clean damp cloth, wipe down the control unit to keep it clean and functioning properly.
- Power up the Dock Pro and check for leaks.
- Refill the reservoir as necessary until the system is completely filled.
- Reattach the cap to seal the reservoir.