Chilipad Dock Pro Sleep System Monthly Maintenance

Dock Pro Control Unit

Expected Time: Less than 1 Minute
Supplies Needed: One System Cleaner Packet (per Dock Pro), Distilled Water, Clean Damp Cloth. 

• Add one packet of System Cleaner to the reservoir and add distilled water as needed.

• Wipe down the control unit with a clean damp cloth.

Note: Inspect the surfaces near the control unit (flooring, carpet, and furniture) for the presence of water, and ensure the surface is completely dry before reinstalling.
 

Chilipad Pro Mattress Topper

Note: When changing your sheets and/or at monthly intervals
Expected Time: Less than 1 Minute
 

• Inspect the pad, protector, and mattress for signs of condensation (dampness, mold, discoloration, etc.).
• If this should occur, drain, wash, and dry the pad as instructed in the ‘system flush section’.
• Adjust the room temperature and Sleep System temperature settings to avoid condensation.

Chilipad Dock Pro Semi-Annual System Flush (or as needed)

Supplies Needed: One System Cleaner Packet & One Gallon Distilled Water (per Dock Pro), Clean Damp Cloth, Drain Key

Chilipad Pro Laundering

• Disconnect the Chilipad Pro from the Hose Assembly.
• Bring the pad to the tub or shower. Hang the pad over a towel rod or the shower rod/door to let gravity aid in draining the pad most efficiently.
• Place the drain key in the pad’s connector(s) and drain all water from the pad. Remove drain key after water has been drained.
• Wash the pad in cold water, gentle cycle. Dry completely on a medium-temperature setting. Note: Disable the washing machine’s heat sensor to expedite drying.
   

Note: Check the mattress for signs of condensation and be sure the pad, protector, and mattress are dry. For better mattress protection, we recommend using a waterproof mattress protector under the Chilipad Pro.
 

Dock Pro Control Unit (while cleaning the Chilipad Pro)

• Remove the grille, wipe with a damp cloth, dry, and reinstall

• Remove the reservoir and discard the water. Rinse and dry using a clean damp cloth. Return the reservoir to the Dock Pro control unit.
   

Note: Inspect the surfaces near the control unit (flooring, carpet, and furniture) for the presence of water, and ensure the surface is completely dry before reinstalling.
 

System Re-install

• Confirm pad, mattress, and protector are completely dry.
• Install the Chilipad Pro on top of the mattress protector and reconnect the hose to the pad.
• Add One Packet of Chilipad System Cleaner to the water reservoir, Power On the system, and continuously refill the reservoir with approximately one gallon of distilled water until the water Icon disappears permanently.
• Replace the reservoir lid and Power Off.

Your system is ready for use! Adding system cleaner monthly and using distilled water will keep your system operational and extend its life.