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  1. Sleep Solutions, Inc
  2. OOLER
  3. Troubleshooting the OOLER

I forgot what email I used to set up my OOLER account

Forgot the Email for OOLER Account

There is no way to recover your email on the app, so you would need to call into our technical support team for assistance. We would strongly recommend having your phone remember what email you used or keeping the email associated with your account somewhere that you can access if this is a worry.

Articles in this section

  • How do I switch temperature unit between Fahrenheit and Celsius on the OOLER?
  • Why is my pad not working but my OOLER seems fine?
  • What should I do when my OOLER displays an error code?
  • How close should the water temperature be to the set temperature on the OOLER?
  • "This app is not authorized to use Bluetooth Low Energy" message in the OOLER app
  • What to do when you forget your OOLER app password
  • I forgot what email I used to set up my OOLER account
  • Why does the water droplet keep showing up on my unit's display screen?
  • What should I do if my schedule is not working properly? 
  • How do I upgrade the firmware of my OOLER Control Unit?

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© 2023 Sleepme Inc. All Rights Reserved.
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© 2023 Sleep Solutions Inc. All Rights Reserved.