OOLER Care Instructions

Did you know your OOLER requires monthly cleaning to run properly and extend its lifespan?

OOLER Monthly Maintenance
Once per month, add one packet of the Chilipad System Cleaner to your Control Unit.

Inspect pad, protector and mattress for signs of condensation* (dampness, mold, discoloration, etc.). If this should occur, drain, wash and dry pad as instructed in the system flush below.

Make sure to adjust the room temperature and the OOLER temperature settings to help avoid condensation.
 

OOLER Semi-Annual System Flush (or as needed)

Control Unit

• Unplug the power cord from the outlet and disconnect the power cord and hose from the Control Unit.
• Carry the Control Unit to the sink or tub, remove the reservoir cap, tilt the unit slightly toward its backside, and then insert the drain key into the back of the unit. Drain until the water trickles from the unit. DO NOT turn the control unit upside down.
• Wipe the unit down with a damp cloth and dry.
• Before placing the unit back in position, inspect surfaces near the control unit (flooring, carpet and furniture) for the presence of water and ensure the surface is completely dry.
• Plug the power cord into the control unit and the outlet, and connect the hose to the control unit.
• Pour distilled water into the reservoir until almost full. Add one packet of Chilipad System Cleaner.
• Place the reservoir cap back onto the unit then power it on for one hour at 77°F ( 25°C ) to circulate the cleaning solution throughout the system.

Our Chilipad System Cleaner is available to purchase in convenient 3, 6, and 12-month packets.

Instructions for Draining your Chilipad.