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Frequently Asked Questions

System Cleaner

Our Chilipad System Cleaner is a solution that does not contain bleach or ammonia. Please refer to our help article below for more information, including the Material Safety Data Sheet (MSDS) which contains a full list of ingredients and additional safety information.

Chilipad MSDS - Made in USA - May 2024.pdf
(300 KB)

Articles in this section

Has the Chilipad system been tested for EMF (electromagnetic fields)?
Why do I have to refill my system water? (Where does the water go?)
Where can I find the Chilipad Cool Mesh™ law label?
How long will a Sleep System last?
Contact Sleepme Support
Are your sleep systems HSA or FSA eligible?
Can I use a grounding pad or grounding sheet with your sleep system?
Common Grounding Questions
Can I use a Sleep System to help with hot flashes?
Can I purchase a Sleep System as DME? (Durable Medical Equipment)