Introduction

This guide walks you through replacing the Air Vent Solenoid in your Dock in around 15 minutes using basic tools, with clear steps for safety, disassembly, part swap, and reassembly. Afterward, it shows you how to refill the reservoir properly with system cleaner and distilled water to ensure a clean, working setup.

 

Chilipad Dock Pro Air Solenoid

 

15 minutes
Easy

 

Use Caution

Before beginning any repairs, please ensure you follow general electrostatic discharge (ESD) safety procedures to protect your device from damage. 

Use Only Genuine Repair Parts. If you have any questions or concerns, don't hesitate to get in touch with our Customer Experience Team.

 

 

Overview

When the control unit and pad are initially filled, the air solenoid valve opens to release excess air. This prevents air pressure from building up. If the solenoid fails to open, air becomes trapped, and the unit won't fill correctly.

 

What you'll need

 

Parts

  • Repair Kit available for purchase soon!

 

Tools

Tool 1 T10 Torx screwdriver
Tool 2 Wire cutters
Supplies System Cleaner Packet
Supplies Bucket, Distilled Water, Clean Damp Cloth

Ready the Dock for Disassembly

Click the down arrow to show instructions.

Unplug the Power Cord

  • Disconnect the power cord from the Dock.

Unplug the Water Hose

  • Disconnect the water feed hose from the Dock. *Note: Keep a rag handy for any spilled water.

Draining water from the Dock

Water Reservoir

  • Remove the water reservoir from its housing, detach the lid, and pour the water into a bucket or sink.

Dock

  • Position the Dock over a bucket or sink, then attach the Drain Key to the Dock and hold it in place to drain water from the Dock.
  • Once the water has fully drained, proceed to the next step.

Top Cover Removal

  • Place a rag in the water reservoir housing to catch any water that may drip when flipping the unit onto its back to over to access the screws.
  • Using a T10 Torx screwdriver, remove the eight (8) T10 Torx screws.

Reposition the Dock

  • Raise the cover and place the shell face-down in front of the dock. Then identify the display cable connected to the control board.

Disconnect the Display Cable: 

  • Carefully detach it, and then set the Dock housing aside.

Dock Component Ready:

  • You are now ready to replace the part in your Dock.

 
 

Air Vent Solenoid Replacement 

Unplug Power Lead Cable

  • Unplug the power lead cable from the control board.

Remove Air Hose

  • Cut the zip tie on both ends of the air hose connected to the Air Vent Solenoid and accumulator, then discard the hose.
  • Cut the zip tie that bundles the Air Vent Solenoid cable.

Unmount Air Vent Solenoid

  • Using a T10 screwdriver, carefully unscrew the Air Vent Solenoid from the water reservoir housing.
  • Remove the existing Air Vent Solenoid.


Replace Air Vent Solenoid

  • Install replacement Air Vent Solenoid.
  • Using a T10 Torx screwdriver, secure the Air Vent Solenoid into place.

Install Air Hose

  • Take a new air hose and connect it to the Air Vent Solenoid and accumulator. Secure both ends with zip ties.
  • Bundle the Air Vent Solenoid cable and secure it with a new zip tie in the original location, matching the original routing; do not overtighten and trim the excess tail.

Plug in Power Lead Cable

  • To secure the power lead cable to the control board, align the connector and plug it in. 


Reassembly of the Dock 

Click the down arrow to show instructions.

Retrieve the Dock Housing

  • Take the Dock housing that was previously set aside.

Reconnect the Display Cable

  • Carefully attach the display cable back to the control board.

Lower the Cover

  • Gently lower the cover back into place on the Dock.

Securing the Dock Cover:

  • Turn the Dock over to access the screw holes, then use a T10 Torx screwdriver to fasten all eight (8) T10 Torx screws securely.

Set the Dock upright: 

  • Return the Dock back to its original upright position.
  • Place the water reservoir back into its housing.

Reconnect the Water Hose: 

  • Reattach the hose and press until it clicks securely.

Plug in the Power Cord: 

  • Reconnect the power cord to the Dock.

 
 

Refilling the Dock & Priming the Hydrolayer

Click the down arrow to show instructions.

Enter the Menu

  • Power on the Dock by pressing the Power button.
  • Open the reservoir and add one packet of System Cleaner.
  • Fill the reservoir with distilled water.
  • Press both the + button and - button simultaneously to access the Main Menu.
  • Use the - button to scroll down to the Prime Hydrolayer option.
  • When Prime Hydrolayer is highlighted, press the Power button to confirm.
  • Use the + button to confirm prime hydrolayer.
  • Use the + button to confirm Next Step.
  • Use the Power button to power up your Dock.
 
 

Have a question or need a hand? Our Customer Experience Team is here and happy to help, please reach out anytime.