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Air Solenoid

Replace the air solenoid in your Dock Pro system for efficient and reliable operation.

Written by Denver Dublada

Updated at April 10th, 2025

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Table of Contents

Use Caution Overview What you'll need Parts Tools Ready the Dock Pro for Disassembly Air Solenoid Replacement Reassembling the Dock Pro Instructions for Refilling Your Dock Pro

 

 

Chilipad Dock Pro Air Solenoid

 

15 minutes
Easy

 

Use Caution

Before beginning any repairs, please ensure you follow general electrostatic discharge (ESD) safety procedures to protect your device from damage. 

Use Only Genuine Repair Parts

 

 

Overview

When the control unit and pad are initially filled, the air solenoid valve opens to release excess air. This prevents air pressure from building up. If the solenoid fails to open, air becomes trapped, and the unit won't fill correctly.

 

What you'll need

 

Parts

  • Dock Pro - Solenoid Repair Kit 

 

Tools

Tool 1 Phillips screwdriver
Tool 2 Wire cutters
Supplies System Cleaner Packet
Supplies Bucket, Distilled Water, Clean Damp Cloth

 

 

Ready the Dock Pro for Disassembly


Click to expand instructions

Unplug the Power Cord: Disconnect the power cord from the Dock Pro.

Unplug the Water Feed Hose: Disconnect the water feed hose from the Dock Pro. *Note: Keep a rag handy for any spilled water.

Remove the Water Reservoir: Take the water reservoir out of its housing.

Dump the Water: Remove the reservoir, then detach the lid and transfer the water into a bucket..

Attach the Drain Key: Secure the Drain Key to the Dock Pro.

Drain Water: Position the Dock Pro over a bucket, holding it at an angle with the drain key pointed downward to drain water from the unit.

Drain remaining  water: Align the Dock Pro reservoir opening over the bucket to pour out any remaining water from the unit.

Flip the Dock Pro: Turn the Dock Pro on its side to access the screws.

Remove the Screws: Using a screwdriver, take out the 8 screws.

Reposition the Dock Pro: Once the screws are removed, set the Dock Pro back upright.

Lift the Cover: Lift the cover partially away from the Dock Pro to Identify the display cable connected to the control board, identify the display cable connected to the control board.

Disconnect the Display Cable: Carefully detach it, and then set the Dock Pro housing aside.

 

 
 

Air Solenoid Replacement 

Unscrew Air Check Valve: Using a screwdriver, unscrew the air check valve from the reservoir holder.

Chilipad Dock Pro Air Solenoid Replacement

Remove Air Hose: Cut the zip tie on both ends of the air hose connected to the air valve and accumulator, then discard the hose.

Chilipad Dock Pro Air Solenoid Replacement
Chilipad Dock Pro Air Solenoid Replacement

Unplug Power Lead Cable: Unplug the power lead cable from the control board by cutting the zip ties securing the cable in place.

Chilipad Dock Pro Air Solenoid Replacement
Chilipad Dock Pro Air Solenoid Replacement

Replace Air Check Valve: Remove the existing air check valve and replace it with a new one.

Remove Chilipad Dock Pro Air Solenoid

Install Air Hose: Take a new air hose and connect it to the air valve and accumulator. Secure both ends with zip ties.

Chilipad Dock Pro Air Solenoid Replacement
Chilipad Dock Pro Air Solenoid Replacement

Plug in Power Lead Cable: To secure the power lead cable to the control board, align the connector and plug it in. Use new zip ties to fasten the cable in place.

Chilipad Dock Pro Air Solenoid Replacement

Secure the cable bundle: Combine cables by using the provided zip ties.

Chilipad Dock Pro Air Solenoid Replacement

Reassembling the Dock Pro

Click to expand instructions

Retrieve the Dock Pro Housing: Take the Dock Pro housing that was previously set aside.

Reconnect the Display Cable: Carefully attach the display cable back to the control board.

Lower the Cover: Gently lower the cover back into place on the Dock Pro.

Reposition the Dock Pro: Set the Dock Pro upright.

Reinsert the Screws: Using a screwdriver, insert and tighten the 8 screws securely.

Flip the Dock Pro: Turn the Dock Pro back to its original upright position.

Reattach the Water Reservoir: Place the water reservoir back into its housing.

Reconnect the Water Feed Hose: Attach the water feed hose back to the Dock Pro.

Plug in the Power Cord: Reconnect the power cord to the Dock Pro.

 
 

Instructions for Refilling Your Dock Pro

  • Open the reservoir and add one packet of System Cleaner.
  • Fill the reservoir with distilled water.
  • Using a clean damp cloth, wipe down the control unit to keep it clean and functioning properly.
  • Power up the Dock Pro and check for leaks.
  • Refill the reservoir as necessary until the system is completely filled.
  • Reattach the cap to seal the reservoir.

 

If you have any questions or concerns, don't hesitate to get in touch with our Customer Experience Team.

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