Sleepme Support
Policies, Common FAQs & More
Frequently Asked Questions

Sleep System

Our sleep systems are a wise investment in sleep technology that has a life cycle similar to that of a small household appliance. View our limited manufacturer’s warranty.

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Has the Chilipad system been tested for EMF (electromagnetic fields)?
Why do I have to refill my system water? (Where does the water go?)
Where can I find the Chilipad Cool Mesh™ law label?
How long will a Sleep System last?
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Are your sleep systems HSA or FSA eligible?
Can I use a grounding pad or grounding sheet with your sleep system?
Common Grounding Questions
Can I use a Sleep System to help with hot flashes?
Can I purchase a Sleep System as DME? (Durable Medical Equipment)