How do I report a damaged or missing order?

What to do if your order is marked as delivered but hasn't arrived at your address.

Instructions for Reporting Missing Order or Parts.

Damage Missing Icon

If you’re experiencing any issues with your order, including missing items or parts, we’re here to help. Please visit our Returns Center, and to ensure we can assist you promptly, kindly have the following information ready.

  • Order number
  • Email address