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Fan

Replace the fan in your Dock Pro to keep your device running smoothly, quietly and efficiently.

Written by Denver Dublada

Updated at April 10th, 2025

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Table of Contents

Use Caution What you'll need Parts Tools Ready the Dock Pro for Disassembly Fan Replacement Replacement For the extra cautious.. A personal apology from the Engineers.. Reassembling the Dock Pro Instructions for Refilling Your Dock Pro
Chilipad Dock Pro Fan

 

30 minutes
Medium

 

Use Caution

Before beginning any repairs, please ensure you follow general electrostatic discharge (ESD) safety procedures to protect your device from damage. 

Use Only Genuine Repair Parts

 

 

What you'll need

 

Parts

  • Dock Pro - Fan Repair Kit

 

Tools

Tool 1 Phillips screwdriver
Tool 2 Wire cutters
Supplies System Cleaner Packet
Supplies Bucket, Distilled Water, Clean Damp Cloth

 

 

Ready the Dock Pro for Disassembly


Click to expand instructions

Unplug the Power Cord: Disconnect the power cord from the Dock Pro.

Unplug the Water Feed Hose: Disconnect the water feed hose from the Dock Pro. *Note: Keep a rag handy for any spilled water.

Remove the Water Reservoir: Take the water reservoir out of its housing.

Dump the Water: Remove the reservoir, then detach the lid and transfer the water into a bucket..

Attach the Drain Key: Secure the Drain Key to the Dock Pro.

Drain Water: Position the Dock Pro over a bucket, holding it at an angle with the drain key pointed downward to drain water from the unit.

Drain remaining  water: Align the Dock Pro reservoir opening over the bucket to pour out any remaining water from the unit.

Flip the Dock Pro: Turn the Dock Pro on its side to access the screws.

Remove the Screws: Using a screwdriver, take out the 8 screws.

Reposition the Dock Pro: Once the screws are removed, set the Dock Pro back upright.

Lift the Cover: Lift the cover partially away from the Dock Pro to Identify the display cable connected to the control board, identify the display cable connected to the control board.

Disconnect the Display Cable: Carefully detach it, and then set the Dock Pro housing aside.

 

 
 

Fan Replacement Replacement

You must disconnect the power supply in order to access a screw holding the fan to the heatsink.

Unscrew the Power Supply Cage: Remove the screws securing the power supply cage to the base.

Unscrew Power Supply Cage

Open the Power Supply Cage: Gently pop open the two tabs located on either side of the cage.

Open the Power Supply Cage
Open the Power Supply Cage

Disconnect the Wire Harness: Carefully disconnect the 3-wire harness from the power supply by depressing the locking connector to release it before gently pulling the harness away.

Disconnect the Wire Harness Chilipad Dock Pro

Power Supply: Set power supply carefully to the side. Carefully fold the control board housing out of the way. Be careful not to bend any of the connectors on the PCB.

For the extra cautious..

If you are concerned about moving the control board out of the way, you can disconnect the control board entirely. Full instructions and diagrams for the control board connections can be found on the control board replacement instructions. 

 

 

 

Chilipad Dock Pro Power Supply

Loosen the Heatsink: Locate and remove the 4 screws that are securing the heatsink to the base.

Loosen the Heatsink
Loosen the Heatsink
Loosen the Heatsink

Remove the Fan: Unscrew the 4 screws that attach the fan to the heatsink. 

The bottom right screen can be tricky. GENTLY lift the heatsink in order to access the screw. Thin magnetized screwdriver bits make this installation much easier.

Remove Chilipad Dock Pro Fan

Unplug the Wire Cable: Carefully disconnect the 4-wire cable from the control board.

Unplug the Wire Cable

Reconnect the Wire Cable: Plug the 4-wire cable back into the control board, ensuring a secure connection.

Reconnect the Wire Cable

Attach the Fan: Position the fan onto the heatsink and align it properly. Secure the fan by tightening the 4 screws that hold it to the heatsink in the order shown below.

 

A personal apology from the Engineers..

The bottom right screw (#1) below can be a real pain. Be patient, use a magnetized screwdriver if you have one (or buy a magnetizer!). 

 

 

Attach the Fan

Reinstall the Heatsink: Align the heatsink with the base and ensure it fits correctly. Secure the heatsink by tightening the 4 screws holding it to the base.

Reinstall the Heatsink
Reinstall the Heatsink
Reinstall the Heatsink

Reconnect the Wire Harness: Carefully reconnect the 3-wire harness to the power supply, ensuring a secure connection.

Reconnect the Wire Harness

Close the Power Supply Cage: Gently press down the two tabs on either side of the cage until they snap into place.

Close the Power Supply Cage
Close the Power Supply Cage

Screw the Power Supply Cage Back In: Reinsert and tighten the screws that secure the power supply cage to the base.

Screw the Power Supply Cage Back In

Reassembling the Dock Pro

Click to expand instructions

Retrieve the Dock Pro Housing: Take the Dock Pro housing that was previously set aside.

Reconnect the Display Cable: Carefully attach the display cable back to the control board.

Lower the Cover: Gently lower the cover back into place on the Dock Pro.

Reposition the Dock Pro: Set the Dock Pro upright.

Reinsert the Screws: Using a screwdriver, insert and tighten the 8 screws securely.

Flip the Dock Pro: Turn the Dock Pro back to its original upright position.

Reattach the Water Reservoir: Place the water reservoir back into its housing.

Reconnect the Water Feed Hose: Attach the water feed hose back to the Dock Pro.

Plug in the Power Cord: Reconnect the power cord to the Dock Pro.

 
 

Instructions for Refilling Your Dock Pro

  • Open the reservoir and add one packet of System Cleaner.
  • Fill the reservoir with distilled water.
  • Using a clean damp cloth, wipe down the control unit to keep it clean and functioning properly.
  • Power up the Dock Pro and check for leaks.
  • Refill the reservoir as necessary until the system is completely filled.
  • Reattach the cap to seal the reservoir.

 

If you have any questions or concerns, don't hesitate to get in touch with our Customer Experience Team.

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